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Customer reviews for Bella Italia, Bayswater

Bella Italia

108-110 Queensway, London

1 out of 5 based on 1 reviews
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Read the latest 10 London restaurant reviews as submitted by London restaurant customers

1 out of 5
matt bernard
Thursday, July 22, 2010

Food RatingHated the food! Service RatingHated the service! Ambience RatingHated the ambience!

Probably my worst restaurant experience! We've ask if we can use a voucher. The waiter said she will ask her manager. After having waiting around 15 minutes the waiter came back and took our order.
5 minutes later she came back and told us that the voucher wasn't working here because it wasn't central London. We said that it was alright and that we wanted to order a weekdays menu but she said it was too late!

When we had the bill I said it wasn't fair and that we were not happy. Then the manager came and in a very aggressive way told us that it was our problem if we could not read english!
Which actually wasn't the problem! As tourists we just didn't know the central london border and that was the reason why we've asked if the voucher was valid before we ordered!!!

We've never seen such a rude manager. She obviously never had been taught how to talk to customer. Which kind of weird for someone working in hospitality!

The food was as bad as the service. Probably one of the worst pizza I ever had!
If you're looking for eatable pizza I recommend zizi or pizza express.